Resilience Assessments Reveal Risks to Employees and Organizations

Though burnout and trauma exposure have different causes and symptoms – and require different interventions and remedies – it’s well established that both are highly toxic to the wellbeing, resilience, and health of employees.

Reflections on 9/11 and the Suffering of Our Helpers

Although it’s been two weeks since the anniversary and remembrances of 9/11, I find myself still reflecting on how it changed the lives of so many, including my own. The horrors of that day occurred only two months after I started my residency at Mount Sinai Hospital in NYC.

Flatlined Connectedness: Reviving Healthcare Teams in a Disconnected Culture

In our first blog in the Connectedness Series, we discussed the benefits and drawbacks that the advancement of technology has on connectedness in the workplace especially as it impacts the healthcare arena. However, technology is impacting connectedness in many workplaces, which makes us ask, “What is unique about physicians?”

The Gift of Mindful Listening: Creating Connection and Wellbeing For Healthcare Providers And Their Patients

Deaf physicians are often credited by their patients as having more apt listening skills than their hearing counterparts. Dr. Philip Zazove, Chairman of Family Medicine at the University of Michigan and a champion for deaf and hard of hearing physicians nationally says that patients frequently tell him, “I love the way you look at me and listen to me”.

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